(Re)Creating a user - fix error handling

Common Use Case: user forgets that they have a Lamatic account on a given email address and attempts to create a new account.

It notifies the user that a confirmation email was sent.

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The message they receive always goes to my SPAM folder and says there was a Sign Up Attempt Detected. This email isn’t as helpful as it could be for someone that doesn’t realize they already have an account on that email address.

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Recommended Fix: modify the email we send as follows (the underlined text is new):

Subject: Lamatic New Sign Up Request

Security Alert

Hello -

We received a new sign up request for the Lamatic account registered to this email <email>.

You can login to your Lamatic account here: https://studio.lamatic.ai

If this request did not come from you, it could indicate that someone is trying to gain unauthorized access to your account.

If you did not attempt to create an account:

  • No action is required on your part - your account is secure

  • This is just a notification for your awareness

  • If you’re concerned, please contact us at hello@lamatic.ai

Best regards,

The Lamatic Security Team

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Upvoters
Status

Completed

Board

🐛 Report Bug

Date

9 months ago

Author

cwhiteman

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