Prompt Users to Connect with Support on Error Dialogues

Summary

Add a "Get Help" or "Contact Support" button to all error dialogs to instantly connect users with support when issues occur.

Problem

When users encounter errors, they must navigate away from the error context to find support, leading to:

• Lost error context and details

• Friction in getting help

• Reduced support ticket quality

Proposed Solution

Enhance all error dialogs with integrated support options:

UI Addition

❌ Error: File processing failed
The file could not be processed due to a timeout.

[Retry] [Contact Support] [Dismiss]

Support Options

• Live Chat: Instant connection with pre-populated error details

• Create Ticket: Auto-filled support form with error context

• Help Center: Direct link to relevant documentation

• Book Call: Connect with someone

Auto-Context Sharing

• Error message and code

• User session details

• Current operation being performed

• Browser/system information

Benefits

• Faster Resolution: Support gets full error context immediately

• Better UX: One-click access to help when users need it most

• Higher Success Rate: Users more likely to get help vs. abandoning

Acceptance Criteria

• [ ] All error dialogs include "Contact Support" option

• [ ] Support requests auto-populate with error details

• [ ] Works across all Lamatic components (flows, integrations, etc.)

• [ ] Respects user privacy preferences for data sharing

Priority: Medium Effort: Low-Medium